Shipping Policy
DOMESTIC
We ship nationwide in New Zealand via NZ Post.
Note that we do not ship to P.O. boxes.
RATES & DELIVERY ESTIMATES
Rates and delivery estimates vary based on the shipping zone and will be displayed during checkout. Note that we only offer shipment through the standard courier service.
Shipping Zone | Estimated Delivery | Rate |
North Island | Within 3 Business Days | $8.50 |
North Island (Rural) | Within 7 Business Days | $16.00 |
South Island | Within 4 Business Days | $9.50 |
South Island (Rural) | Within 8 Business Days | $17.00 |
Note: Please double-check the selected shipping zone and address prior to payment as we will not be responsible for any delivery issues caused by the purchaser.
CONFIRMATION
Once your order has been shipped, you will receive a shipping confirmation and will be notified of any updates to your shipping information via email.
Note that unpaid or unconfirmed orders will be cancelled 5 business days since they were placed.
TRACKING
Each order shipment will contain a unique tracking number that will be attached to your shipping information and emailed to you. If you have registered an account with us, this tracking number is also retrievable by selecting the order number under "My Account".
INTERNATIONAL
Currently, we do not ship outside of New Zealand through our standard process.
To enquire about shipping eligibility (including the Pacific Islands), please complete and submit a "Shipping" form through our Contact Us page.